Omni Customer Support 1.0
Omni CustomerSupport allows you to improve the quality of your customersupport The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas...
Price: USD $69.00;
License: Commercial
File Size: 2179 KB;
Platform: Windows 2000, Windows, Windows XP
eTalkup 1.1
Greet your customers online, and help them buy! eTalkup is the next generation customersupport software. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!
Price: USD $0.00;
License: Freeware
File Size: 3138 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Omnistar Help Desk Software Solution 8.1
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact.
That's why we designed Omnistar Help Desk Software. We did extensive...
Price: USD $147.00;
License: Commercial
File Size: 4 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 3.x, Windows 2003, Windows 2000, Windows CE, Pocket PC, Palm OS 5.0, Palm OS 4.0, Palm OS 3.2, Palm OS 3.1, Palm OS 3.0, Palm OS 2.1, Palm OS 2.0, Palm OS 1.0, Mac OSX, Linux
I'm OnCall 1.0
I'm OnCall is a secure online help desk management solution that gives you instant, on demand remote control of your customer's PC across the Internet, without the need to pre-install software. You can log in to I'm OnCall from any web browser, to provide remote support services to your customers. I'm OnCall auto configures a connection between your and your customer's PC, without requiring any port reconfiguration. No pre-loaded software is...
Price: USD $99.95;
License: Commercial
File Size: 1 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
AnswerTool 2.3.1
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. AnswerTool works with your existing email and CRM infrastructure to preserve your investment. This is a great tool for customersupport, investor...
Price: USD $29.95;
License: Shareware (Free to Try)
File Size: 1201 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
SupportPortal 3.0
AJAX/PHP web based help desk and customersupport solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customersupport desk or call center: -...
Price: USD $275.00;
License: Demo
File Size: 2832 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
eClient Customer System 2001 1.1
SupPlus Software has designed an Internet responsive Customer Relationship Management (CRM) System for todays eBusiness Manager, who wants to manage his Clients, Customers and Vendor database information, while bring CustomerSupport into the eBusiness environment. Featuring, a WEB Active Sales, Marketing, Service and Support System utilizing Shipping and Receive, Purchase Order System, Real-Time Inventory and Return Merchandise Authorization.
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 9634 KB;
Platform: Windows NT
LivehelpGenie 3.2
LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customersupport and information to website visitors and customers with an added extra human touch.It enhances your ability to sell and support over the web by...
Price: USD $0.00;
License: Freeware
File Size: 2920 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
sitewebdesk 7.8
Help desk software solutions from sitehelpdesk.com. Designed for any Customersupport services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Price: USD $1600.00;
License: Demo
File Size: 11232 KB;
Platform: Windows XP, Windows 98, Windows 2000, Pocket PC
Skymol Live Customer Support Software 2.0
Skymol Live CustomerSupport Software is a new web-based customer service, customersupport and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice, video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...
Price: USD $49.95;
License: Commercial
File Size: 9 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP
Daffodil CRM 1.1
Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which...
Price: USD $0.00;
License: Freeware
File Size: 4497 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Templates for the Hotel Helpdesk 1.00
Try Microsoft Outlook as great helpdesk for customer mails at Hotel- / Pensions. You'll get a specified structure with the most common headlines that happen in customer mails Hotel- / Pensions, accompanied by tips for boilerplates that often can be expected in these Support categories. All text ideas already have bilingual subjects / were tagged with small images to find them more easy. This structure can easily be used in Microsoft Outlook...
Price: USD $0.00;
License: Freeware
File Size: 245 KB;
Platform: Windows Me, Windows, Windows NT, Windows 2000, Windows XP
Live Chat Software for Customer Support 1.5
Live Chat CustomerSupport. takes your web site to the next level of sales generation and customer service by adding Live Chat to your web site. It lets you both monitor and record site activity and the surfing habits of your customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively extend chat invitations to your site visitors. Quickly direct them to the...
Price: USD $9.99;
License: Shareware (Free to Try)
File Size: 1673 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Advanced Live Support 1.00
LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the...
Price: USD $24.99;
License: Shareware (Free to Try)
File Size: 1000 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Multi Operator Live Webchat 3.0.1.5
How to communicate with multiple website visitors and company executives simultaneously! Live chat help software permits chat conversation to multiple website visitors and sales representative. Customersupport chat tool supports all major versions of internet explorer including IE 4.0, IE 5.0, IE 6.0, IE 7.0 etc. Multi-User chat utility is developed in ASP with complete supports of Ajax technology that help automatic refresh explorer. Ajax...
Price: USD $169.00;
License: Shareware (Free to Try)
File Size: 1177 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista
